At EBooklioo, every project requires dedicated professional time, planning, research, creative development, and resource allocation. We encourage clients to review their selected service package, scope, timeline, and deliverables carefully before making payment.
A refund request may be considered only if it is submitted before work on the project has commenced and before the project has been assigned to our writing, editing, or design team.
Once work has started, payments cover the professional time and resources already dedicated to your project and are generally non-refundable. If you're unsatisfied, we'll work with you through our revision process to make it right.
To request a refund, contact us at info@ebooklioo.com with your order details. Requests are reviewed within 5 business days.
